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Realsense viewer does not work with any setup of kernel or SDK version #5511
Description
| Required Info | |
|---|---|
| Camera Model | { d435 t265 } |
| Firmware Version | last official |
| Operating System & Version | ubuntu 18.04 |
| Kernel Version (Linux Only) | (e.g. 4.18 low latency or 4.18 or 5.0lts |
| Platform | PC i7 8565u uhd620 gpu 8ram |
| SDK Version | 2.31 or 2.29 |
| Language | {C/C#/labview/nodejs/opencv/pcl/python/unity } |
| Segment | robot |
 |
I installed from source or apt, 2.29 or 2.31, clean install of ubuntu, kernel 4.18, 4.18 low latency and 5.0 (last from ubuntu image), mesa drivers from apt or ppa and glxgears, glmark and glmark2 se2 works correctly. the cameras on ros wrapper works ( with connection issues when I connect 435+t265), multicam test works, rs enumerate devices works, lsusb recognice the ca,eras with ID (sometimes t265 no ID).
Realsense viewer doesnt work.
thanks by all this nice cameras and the constant support and updates, is just amazing.
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Activity
dorodnic commentedon Dec 22, 2019
Hi @FPSychotic
Sorry for the issue. Please run
rm ~/.realsense-config.jsonand rerun the ViewerFPSychotic commentedon Dec 22, 2019
I did already and I did again now, I tried different resolutions too, and same issue.Thanks by the fast answser a sunday.
dorodnic commentedon Dec 22, 2019
I think F8 or F10 should switch Viewer into full screen mode, perhaps this will help?
FPSychotic commentedon Dec 22, 2019
Did not changed anything. Anyway this is not a critical thing, I think I will wait to next apt update. pleuse dont use your Sunday time on this
Thanks a lot
dorodnic commentedon Dec 22, 2019
Another, a bit hacky solution would be to add
scale_factor = 1.f;before imgui_impl_glfw.cpp:243.I think for whatever reason monitor physical size is not correctly identified.
FPSychotic commentedon Dec 22, 2019
Ahh, dont worry more at the moment, I have a DVI adapter on some place, the monitor is a tv via hdmi quite old, Im quite sure is due to that
RealSenseCustomerSupport commentedon Dec 30, 2019
Hi @FPSychotic Do you need further help on this? Can we close this issue?
Thanks,