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Cannot get the public key for installing realsense even used a new key #1276
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Issue Description
I tried to follow the instruction provided in ReadMe.md
However, after used command sudo apt-get key as shown in below figure
I cannot get the key and when I sudo apt-get update. The computer showed that i did not get the key to access downloading realsense. Do you have any suggestion about this problem?
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ev-mp commentedon Mar 5, 2018
Hello @polpolpol01 ,
The actual error is that your PC could not reach GPG server to obtain the public key:
Googling this error up suggests that it might be a firewall getting in the way.
Please try the methods recommended and update so we will adjust the troubleshooting accordingly.
polpolpol01 commentedon Mar 5, 2018
@ev-mp Thank you for your suggestion. I already googled and now found the solution to avoid the firewall and get the key. Here is the solution https://lodge.glasgownet.com/2012/07/11/apt-key-from-behind-a-firewall/
ev-mp commentedon Mar 5, 2018
Thanks, we will add your solution to Troubleshooting