Skip to content

[HCL] Cyber Power System UT1050EG supported by usbhid-ups #2717

New issue
New issue
Closed
#2752
Closed
[HCL] Cyber Power System UT1050EG supported by usbhid-ups#2717
#2752
Labels
CyberPower (CPS)DDLHCLIncorrect or missing readingsOn some devices driver-reported values are systemically off (e.g. x10, x0.1, const+Value, etc.)USBimpacts-release-2.8.0Issues reported against NUT release 2.8.0 (maybe vanilla or with minor packaging tweaks)
Milestone
2.8.3

Description

@strainu
strainu
opened on Dec 11, 2024

Product: https://www.cyberpower.com/eu/ro/product/sku/ut1050eg

$ upsc upsb
Init SSL without certificate database
Error: Unknown UPS
admin@jarod[~]$ upsc ups
Init SSL without certificate database
battery.charge: 100
battery.charge.low: 10
battery.charge.warning: 20
battery.mfr.date: CPS
battery.runtime: 5044
battery.runtime.low: 300
battery.type: PbAcid
battery.voltage: 27.0
battery.voltage.nominal: 24
device.mfr: CPS
device.model: UT1050EG
device.serial:
device.type: ups
driver.name: usbhid-ups
driver.parameter.pollfreq: 30
driver.parameter.pollinterval: 2
driver.parameter.port: auto
driver.parameter.synchronous: auto
driver.version: 2.8.0
driver.version.data: CyberPower HID 0.6
driver.version.internal: 0.47
driver.version.usb: libusb-1.0.26 (API: 0x1000109)
input.frequency: 499.0
input.transfer.high: 295
input.transfer.low: 167
input.voltage: 234.0
input.voltage.nominal: 230
output.voltage: 233.0
ups.beeper.status: disabled
ups.delay.shutdown: 20
ups.delay.start: 30
ups.load: 8
ups.mfr: CPS
ups.model: UT1050EG
ups.productid: 0501
ups.realpower.nominal: 630
ups.serial:
ups.status: OL
ups.test.result: No test initiated
ups.timer.shutdown: -60
ups.timer.start: -60
ups.vendorid: 0764

$ upsrw ups
[battery.charge.low]
Remaining battery level when UPS switches to LB (percent)
Type: STRING
Maximum length: 10
Value: 10

[battery.runtime.low]
Remaining battery runtime when UPS switches to LB (seconds)
Type: STRING
Maximum length: 10
Value: 300

[input.transfer.high]
High voltage transfer point (V)
Type: STRING
Maximum length: 10
Value: 295

[input.transfer.low]
Low voltage transfer point (V)
Type: STRING
Maximum length: 10
Value: 167

[ups.delay.shutdown]
Interval to wait after shutdown with delay command (seconds)
Type: STRING
Maximum length: 10
Value: 20

[ups.delay.start]
Interval to wait before (re)starting the load (seconds)
Type: STRING
Maximum length: 10
Value: 30

$ upscmd -l ups
Instant commands supported on UPS [ups]:

beeper.disable - Disable the UPS beeper
beeper.enable - Enable the UPS beeper
beeper.mute - Temporarily mute the UPS beeper
beeper.off - Obsolete (use beeper.disable or beeper.mute)
beeper.on - Obsolete (use beeper.enable)
load.off - Turn off the load immediately
load.off.delay - Turn off the load with a delay (seconds)
load.on - Turn on the load immediately
load.on.delay - Turn on the load with a delay (seconds)
shutdown.return - Turn off the load and return when power is back
shutdown.stayoff - Turn off the load and remain off
shutdown.stop - Stop a shutdown in progress
test.battery.start.deep - Start a deep battery test
test.battery.start.quick - Start a quick battery test
test.battery.stop - Stop the battery test

passed test.battery.start.quick

Activity

  1. strainu commented on Dec 12, 2024

    @strainu
    strainu
    on Dec 12, 2024
    Author

    Note that, while not tested, the following models should also work:

    • UT1050EIG
    • UT1200EG
    • UT1200EIG
  2. jimklimov
    added
    HCL
    DDL
    CyberPower (CPS)
    USB
    impacts-release-2.8.0Issues reported against NUT release 2.8.0 (maybe vanilla or with minor packaging tweaks)
    on Dec 12, 2024
  3. github-project-automation
    added this to NUT HCL/DDLon Dec 12, 2024
  4. github-project-automation
    moved this to Todo in NUT HCL/DDLon Dec 12, 2024
  5. jimklimov
    added this to the 2.8.4 milestone on Dec 12, 2024

  6. jimklimov commented on Dec 16, 2024

    @jimklimov
    jimklimov
    on Dec 16, 2024
    Member

    NOTE: Input frequency seems off by a factor of 10 (499.0 I guess should be in ~50Hz range), but voltages seem surprisingly correct :) in regard to issues addressed in #2718, #439, #169... so maybe there are different firmwares with same vendor/product IDs in play, that we may want to differentiate.

    Can you please check if fixes in current NUT codebase (2.8.2 or master, particularly a custom build of PR #2718) do not actually break input/output voltage reporting on your device?

  7. jimklimov
    added
    Incorrect or missing readingsOn some devices driver-reported values are systemically off (e.g. x10, x0.1, const+Value, etc.)
    on Dec 16, 2024

  8. Stasiz commented on Jan 5, 2025

    @Stasiz
    Stasiz
    on Jan 5, 2025

    I confirm that it works fine with UT650EG.
    Config:

    $ cat /etc/ups/ups.conf
maxretry = 3
[cyberpower]
  driver = usbhid-ups
  port = auto
  vendorid = 0764
  productid = 0501
  desc = "UPS CyberPower UT650EG"

    OS and package:

    $ cat /etc/os-release
NAME="Oracle Linux Server"
VERSION="8.10"
ID="ol"
ID_LIKE="fedora"
VARIANT="Server"
VARIANT_ID="server"
VERSION_ID="8.10"
PLATFORM_ID="platform:el8"
PRETTY_NAME="Oracle Linux Server 8.10"
ANSI_COLOR="0;31"
CPE_NAME="cpe:/o:oracle:linux:8:10:server"
HOME_URL="https://linux.oracle.com/"
BUG_REPORT_URL="https://github.com/oracle/oracle-linux"
ORACLE_BUGZILLA_PRODUCT="Oracle Linux 8"
ORACLE_BUGZILLA_PRODUCT_VERSION=8.10
ORACLE_SUPPORT_PRODUCT="Oracle Linux"
ORACLE_SUPPORT_PRODUCT_VERSION=8.10

    $ rpm -qa nut
nut-2.8.2-1.el8.x86_64

    Native app:

    $ pwrstat -version
version:
pwrstat version 1.4.1

    $ pwrstat -status
The UPS information shows as following:

        Properties:
                Model Name................... UT650EG
                Firmware Number.............. BF01701GC11.y
                Rating Voltage............... 230 V
                Rating Power................. 360 Watt

        Current UPS status:
                State........................ Normal
                Power Supply by.............. Utility Power
                Utility Voltage.............. 236 V
                Output Voltage............... 238 V
                Utility Frequency............ 499.0 Hz
                Battery Capacity............. 100 %
                Remaining Runtime............ 38 min.
                Load......................... 57 Watt(16 %)
                Line Interaction............. None
                Test Result.................. Unknown
                Last Power Event............. None

    NUT:

    $ upsc cyberpower
Init SSL without certificate database
battery.charge: 100
battery.charge.low: 10
battery.charge.warning: 20
battery.mfr.date: CPS
battery.runtime: 2172
battery.runtime.low: 300
battery.type: PbAcid
battery.voltage: 13.7
battery.voltage.nominal: 12
device.mfr: CPS
device.model: UT650EG
device.serial:
device.type: ups
driver.debug: 0
driver.flag.allow_killpower: 0
driver.name: usbhid-ups
driver.parameter.pollfreq: 30
driver.parameter.pollinterval: 2
driver.parameter.port: auto
driver.parameter.productid: 0501
driver.parameter.synchronous: auto
driver.parameter.vendorid: 0764
driver.state: updateinfo
driver.version: 2.8.2
driver.version.data: CyberPower HID 0.80
driver.version.internal: 0.53
driver.version.usb: libusb-1.0.23 (API: 0x1000107)
input.frequency: 499.0
input.transfer.high: 295
input.transfer.low: 167
input.voltage: 236.0
input.voltage.nominal: 230
output.voltage: 238.0
ups.beeper.status: enabled
ups.delay.shutdown: 20
ups.delay.start: 30
ups.load: 15
ups.mfr: CPS
ups.model: UT650EG
ups.productid: 0501
ups.realpower.nominal: 360
ups.serial:
ups.status: OL
ups.test.result: Done and passed
ups.timer.shutdown: -60
ups.timer.start: -60
ups.vendorid: 0764

    $ upsrw -l cyberpower
[battery.charge.low]
Remaining battery level when UPS switches to LB (percent)
Type: STRING
Maximum length: 10
Value: 10

[battery.runtime.low]
Remaining battery runtime when UPS switches to LB (seconds)
Type: STRING
Maximum length: 10
Value: 300

[driver.debug]
Current debug verbosity level of the driver program
Type: NUMBER
Value: 0

[driver.flag.allow_killpower]
Safety flip-switch to allow the driver daemon to send UPS shutdown command (accessible via driver.killpower)
Type: NUMBER
Value: 0

[input.transfer.high]
High voltage transfer point (V)
Type: STRING
Maximum length: 10
Value: 295

[input.transfer.low]
Low voltage transfer point (V)
Type: STRING
Maximum length: 10
Value: 167

[ups.delay.shutdown]
Interval to wait after shutdown with delay command (seconds)
Type: STRING
Maximum length: 10
Value: 20

[ups.delay.start]
Interval to wait before (re)starting the load (seconds)
Type: STRING
Maximum length: 10
Value: 30

    $ upscmd -l cyberpower
Instant commands supported on UPS [cyberpower]:

beeper.disable - Disable the UPS beeper
beeper.enable - Enable the UPS beeper
beeper.mute - Temporarily mute the UPS beeper
beeper.off - Obsolete (use beeper.disable or beeper.mute)
beeper.on - Obsolete (use beeper.enable)
driver.killpower - Tell the driver daemon to initiate UPS shutdown; should be unlocked with driver.flag.allow_killpower option or variable setting
driver.reload - Reload running driver configuration from the file system (only works for changes in some options)
driver.reload-or-error - Reload running driver configuration from the file system (only works for changes in some options); return an error if something changed and could not be applied live (so the caller can restart it with new options)
driver.reload-or-exit - Reload running driver configuration from the file system (only works for changes in some options); exit the running driver if something changed and could not be applied live (so service management framework can restart it with new options)
load.off - Turn off the load immediately
load.off.delay - Turn off the load with a delay (seconds)
load.on - Turn on the load immediately
load.on.delay - Turn on the load with a delay (seconds)
shutdown.return - Turn off the load and return when power is back
shutdown.stayoff - Turn off the load and remain off
shutdown.stop - Stop a shutdown in progress
test.battery.start.deep - Start a deep battery test
test.battery.start.quick - Start a quick battery test
test.battery.stop - Stop the battery test

  9. jimklimov commented on Jan 5, 2025

    @jimklimov
    jimklimov
    on Jan 5, 2025
    Member

    @Stasiz : Thanks for the report, especially for the bit about pwrstat - interesting to see they also see frequency as 499 HZ (presuming native value is off by 10x, so 49.9), so NUT v2.8.2 did not fix it and/or firmwares do differ and they do not have a way to tell (USB HID is supposed to pass measurement units/exponents, so saying "0.1Hz" should not be a problem for them).

    Maybe need a blunt tool for these, like "if freq in [480..620] divide by 10"? :\

    As for the serial number value, did you remove yours or is it reported empty?

  10. jimklimov
    added a commit that references this issue on Jan 5, 2025

    drivers/cps-hid.c, NEWS.adoc: try to fix frequency scaling dynamically [

    75efd0c

  11. jimklimov commented on Jan 5, 2025

    @jimklimov
    jimklimov
    on Jan 5, 2025
    Member

    Cheers, can you please try if the PR above fixes the reported frequency to 49.9Hz?

    Check https://github.com/networkupstools/nut/wiki/Building-NUT-for-in%E2%80%90place-upgrades-or-non%E2%80%90disruptive-tests about prerequisites and actually building NUT (you can run the driver from the build workspace for the test, without changing your OS installed files).

    The Git checkout would start as

    :; git clone https://github.com/jimklimov/nut -b issue-2717 nut-issue-2717
:; cd nut-issue-2717
...

  12. Stasiz commented on Jan 5, 2025

    @Stasiz
    Stasiz
    on Jan 5, 2025

    nut-issue-2717

    $ upsc cyberpower
Init SSL without certificate database
battery.charge: 100
battery.charge.low: 10
battery.charge.warning: 20
battery.mfr.date: CPS
battery.runtime: 10734
battery.runtime.low: 300
battery.status: 100%
battery.type: PbAcid
battery.voltage: 13.4
battery.voltage.nominal: 12
device.mfr: CPS
device.model: UT650EG
device.serial:
device.type: ups
driver.debug: 0
driver.flag.allow_killpower: 0
driver.name: usbhid-ups
driver.parameter.interrupt_pipe_no_events_tolerance: -1
driver.parameter.pollfreq: 12
driver.parameter.pollinterval: 2
driver.parameter.port: auto
driver.parameter.productid: 0501
driver.parameter.synchronous: auto
driver.parameter.vendorid: 0764
driver.state: quiet
driver.version: 2.7.4.11104.1-11105-g75efd0c5e
driver.version.data: CyberPower HID 0.83
driver.version.internal: 0.60
driver.version.usb: libusb-1.0.23 (API: 0x1000107)
input.frequency: 50.0
input.transfer.high: 295
input.transfer.low: 167
input.voltage: 238.0
input.voltage.nominal: 230
output.voltage: 240.0
ups.beeper.status: enabled
ups.delay.shutdown: 60
ups.delay.start: 120
ups.firmware: BF01701GC
ups.load: 0
ups.mfr: CPS
ups.model: UT650EG
ups.power.nominal: 0
ups.productid: 0501
ups.realpower.nominal: 360
ups.serial:
ups.status: OL
ups.test.result: No test initiated
ups.timer.shutdown: -60
ups.timer.start: -60
ups.vendorid: 0764

  13. jimklimov commented on Jan 5, 2025

    @jimklimov
    jimklimov
    on Jan 5, 2025
    Member

    Thanks! This looks better :)

  14. jimklimov commented on Jan 5, 2025

    @jimklimov
    jimklimov
    on Jan 5, 2025
    Member

    Strange that some numbers line ups.load and battery.runtime look so different (although the change is somewhat consistent). Did you disconnect the load while testing?

  15. Stasiz commented on Jan 5, 2025

    @Stasiz
    Stasiz
    on Jan 5, 2025

    Yes, I tested it without load.

  16. jimklimov
    closed this as completedin #2752on Jan 5, 2025
  17. jimklimov
    modified the milestones: 2.8.4, 2.8.3 on Jan 6, 2025
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment

Metadata

Metadata

Assignees

No one assigned

    Labels

    CyberPower (CPS)DDLHCLIncorrect or missing readingsOn some devices driver-reported values are systemically off (e.g. x10, x0.1, const+Value, etc.)USBimpacts-release-2.8.0Issues reported against NUT release 2.8.0 (maybe vanilla or with minor packaging tweaks)

    Type

    No type

    Projects

    Milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions