Get started
Concept

User satisfaction

OpenAlex ID: C3017893058
A Theoretical Integration of User Satisfaction and Technology Acceptance
2005 路 Barbara H. Wixom, Peter A. Todd 路 Information Systems Research 路 3,043
Development of a Tool for Measuring and Analyzing Computer User Satisfaction
1983 路 James E. Bailey, Sammy W. Pearson 路 Management Science 路 2,605
The Measurement of End-User Computing Satisfaction
1988 路 William J. Doll, Gholamreza Torkzadeh 路 MIS Quarterly 路 2,579
The measurement of user information satisfaction
1983 路 Blake Ives, Margrethe H. Olson, et al. 路 Communications of the ACM 路 1,859
PDF
The role played by perceived usability, satisfaction and consumer trust on website loyalty
2005 路 Carlos Flavi谩n, Miguel Guinal铆u, et al. 路 Information & Management 路 1,809
Development of an instrument measuring user satisfaction of the human-computer interface
1988 路 J. P. Chin, V. A. Diehl, et al. 路 CHI Conference on Human Factors in Computing Systems 路 1,678
A Confirmatory Factor Analysis of the End-User Computing Satisfaction Instrument
1994 路 William J. Doll, Weidong Xia, et al. 路 MIS Quarterly 路 1,501
Predictors of Assistive Technology Abandonment
1993 路 Betsy Phillips, Hongxin Zhao 路 Assistive Technology 路 1,053
User involvement: A review of the benefits and challenges
2003 路 Sari Kujala 路 Behaviour and Information Technology 路 1,015
Measuring User Participation, User Involvement, and User Attitude
1994 路 Henri Barki, Jon Hartwick 路 MIS Quarterly 路 927
An empirical study of the impact of user involvement on system usage and information satisfaction
1986 路 Jack J. Baroudi, Margrethe H. Olson, et al. 路 Communications of the ACM 路 905
PDF
An empirical test of the DeLone-McLean model of information system success
2005 路 Juhani Iivari 路 ACM SIGMIS Database the DATABASE for Advances in Information Systems 路 763
Satisfying Heterogeneous User Needs via Innovation Toolkits: The Case of Apache Security Software
2002 路 Nikolaus Franke, Eric von Hippel 路 Research Policy 路 725
Determining factors in the adoption and recommendation of mobile wallet services in India: Analysis of the effect of innovativeness, stress to use and social influence
2019 路 Nidhi Singh, Neena Sinha, et al. 路 International Journal of Information Management 路 723
Does gamification satisfy needs? A study on the relationship between gamification features and intrinsic need satisfaction
2019 路 Nannan Xi, Juho Hamari 路 International Journal of Information Management 路 718
E-learning success determinants: Brazilian empirical study
2017 路 Wilmar Audye Cidral, Tiago Oliveira, et al. 路 Computers & Education 路 718
PDF
A Short-Form Measure of User Information Satisfaction: A Psychometric Evaluation and Notes on Use
1988 路 Jack J. Baroudi, Wanda J. Orlikowski 路 Journal of Management Information Systems 路 562
PDF
The consequences of information technology acceptance on subsequent individual performance
1997 路 M. Igbaria, M. Tan 路 Information & Management 路 550
Personalized Content Recommendation and User Satisfaction: Theoretical Synthesis and Empirical Findings
2006 路 Ting-Peng Liang, Hung-Jen Lai, et al. 路 Journal of Management Information Systems 路 547
How Do AI-driven Chatbots Impact User Experience? Examining Gratifications, Perceived Privacy Risk, Satisfaction, Loyalty, and Continued Use
2020 路 Yang Cheng, Hua Jiang 路 Journal of Broadcasting & Electronic Media 路 546
AR-miner: mining informative reviews for developers from mobile app marketplace
2014 路 Ning Chen, Jialiu Lin, et al. 路 ACM/IEEE International Conference on Software Engineering: Companion Proceedings (ICSE-Companion) 路 543
"Alexa is my new BFF": Social Roles, User Satisfaction, and Personification of the Amazon Echo
2017 路 Amanda Purington, Jessie G. Taft, et al. 路 CHI Conference Extended Abstracts on Human Factors in Computing Systems (CHI EA) 路 540
Attitudes, satisfaction and usage: Factors contributing to each in the acceptance of information technology
1999 路 Said S. Al-Gahtani, Malcolm King 路 Behaviour and Information Technology 路 531
A structural model of end user computing satisfaction and user performance
1996 路 Jamshid Etezadi-Amoli, Ali F. Farhoomand 路 Information & Management 路 526
The Quebec User Evaluation of Satisfaction with Assistive Technology (QUEST 2.0): An overview and recent progress
2002 路 Louise Demers, Rhoda Weiss-Lambrou, et al. 路 Technology and Disability 路 516
Works count: 21,610
Citation count: 127,700
Year
Topic
Type