
IVRyã®ã«ã«ãã£ãŒãäœæããæ¥ ïœç¬¬2åãã¡ããªãŒããŒã§æããçµãšãããããïœ
1. ã¯ããã«
ããã«ã¡ã¯ãIVRyã³ãŒãã¬ãŒãã®éµéã§ãïŒ
å
æ¥ã瀟å¡ã®ããŒãããŒããå®¶æããªãã£ã¹ã«ãæãããIVRyãšããŠ2åç®ãšãªã ãã¡ããªãŒã㌠ãéå¬ããŸãã ð
ãã¡ããªãŒããŒãšã¯ãIVRyã§åãã¡ã³ããŒã®ããŒãããŒããå®¶æã«ãå®éã®ãªãã£ã¹ãèŠãŠããã ããªããã
ãã©ããªäŒç€Ÿã§ãã©ããªä»²éãšåããŠããã®ãã ãæããŠãããã€ãã³ãã§ãã
ãã®1幎ã§IVRyã¯ãç€Ÿå¡æ°ãå幎æ¯ã®2.5å以äžã«å¢ããäºæ¥ã倧ããæé·ããŠããŸããã
ã§ããããã®æ¥æé·ãæ¯ããŠãããŠããã®ã¯ç€Ÿå¡ã ãã§ã¯ãããŸãããæ¥ã
ãã°ã§å¿æŽããŠãããŠãã ããŒãããŒããå®¶æã®ååš ãæ¬ ãããŸããã
ãããªçããã«IVRyããã£ãšèº«è¿ã«æããŠããããå®å¿ããŠå¿æŽããŠããããããã«ââ
ãããŠäœããããIVRyã£ãŠçŽ æµãªäŒç€Ÿã ãããšæã£ãŠããããããã«ã
ãããªæ³ãã蟌ããŠãä»å¹Žããã¡ããªãŒããŒãéå¬ããŸããã
2. å»å¹Žããã®ã¹ããŒãªãŒ
æšå¹Žã®ãã¡ããªãŒããŒã¯ãåå è
å
šå¡ãããŸãåå ãããïŒããšçããŠããã倧æåã®ã€ãã³ãã§ããðâš
ãããŠé©ãããšã«ãåå ãã瀟å¡ã®99%ãä»ãIVRyã«åšç±ããŠããŸãã
ãã æ¥œããã ãã§ã¯ãªãã瀟å¡ã®å®çããšã³ã²ãŒãžã¡ã³ãã«ã€ãªããå Žã«ãªã£ãããšã匷ã宿ããŸããã
瀟å¡ãããããããããã¡ããªãŒããŒã®ææããªïŒããä»å¹Žã楜ãã¿ïŒããšãã£ã声ããããã»ã©ããã§ã«ç€Ÿå
ã®å€§åãªã«ã«ãã£ãŒãšããŠæ ¹ã¥ããŠããŠããŸãã
ã ãããããä»å¹Žã¯ãã®æ³ããããã«å€§ããããŠãIVRyã¡ã³ããŒå
šå¡ã§ååããæšå¹Žä»¥äžã«ãã¯ãŒã¢ãããããã¡ããªãŒããŒãã€ããäžããŸããïŒ
â¶ å»å¹Žã®ããã°ã¯ãã¡ã
3. ãã¡ããªãŒããŒåœæ¥ã®æ§å
åœæ¥ã®æã¯ãéå¶ã¡ã³ããŒãšäžç·ã«æé€ãã¬ã€ã¢ãŠãã¥ããããããŠå€§éã®ãã«ãŒã³ãã²ãããèšããŸããäœæ¥ããã¹ã¿ãŒãïŒð
ãªãã£ã¹ãå°ããã€åœ©ãããã€ãã³ãäŒå Žãžãšå§¿ãå€ããŠããå
æ¯ã¯ããŸãã§æåç¥åæ¥ã®ããã§æ°æã¡ãã©ãã©ãé«ã¶ã£ãŠãããŸããã

ãæéã«éã«åãããªâŠâŠããšããçŠããšããæ©ãçããã«èŠãŠãããããïŒããšããæåŸ
ãå
¥ãæ··ããããã£ãšããéã«æéãéããŠãããŸãã ãããŠãã¹ã¿ãŒãçŽåãå
šå¡ã®åã§äŒå Žã宿ã
éææãšãšãã«ãããããæ¬çªãè¿ããç¬éãšãªããŸããã
4. ãã¡ããªãŒããŒéå§
ã€ãã«ãã¡ããªãŒããŒãã¹ã¿ãŒãã§ãïŒïŒïŒðâš
äŒå Žãäžæ°ã«ã«ãããã«ãªããåŸ
ã¡ã«åŸ
ã£ãæéãå§ãŸããŸããã
ãªãŒããã³ã°ã食ã£ãã®ã¯CEOã®å¥¥è¥¿ã
èªå·±ç޹ä»ããå§ãŸããIVRyã倧åã«ããŠããããžã§ã³ã»ããã·ã§ã³ããããŠãã®ãã¡ããªãŒããŒã«èŸŒããæ³ããããŸã£ããã«ãå®¶æãžå±ããŠãããŸããã
瀟å¡ã ãã§ãªããããŒãããŒã»ãå®¶æã®çãããçå£ã«è³ãåŸããŠãã ããæ§åãå°è±¡çã§ããã

IVRyã®ãããŸã§ã®æ©ã¿ããããŠãã¡ããªãŒããŒã«èŸŒããæ³ããèªããŸããã
ç¶ããŠã¯ äŒç€Ÿç޹ä»ã»ãã·ã§ã³ ãžïŒ
ãIVRyã£ãŠã©ããªäŒç€Ÿãªã®ïŒããã©ããªäºæ¥ãããŠããã®ïŒã
ãããªãå®¶æã®çåã«ãçããã¹ããç€Ÿå¡æ°ã®äŒžã³ãå°å
¥ã¯ã©ã€ã¢ã³ãæ°ã®æ¡å€§ããããŠç§ãã¡ãæããããããã¯ãã®åºããããæ°åãå®äŸã亀ããŠãã
ã£ãšã玹ä»ããŸããã
æ®æ®µããŒãããŒããå®¶æãåãå§¿ãèŠãŠããŠãããäŒç€Ÿãã®ãã®ãäœãããŠããã®ãããŸã§ã¯ç¥ããªãæ¹ãå€ãã¯ãã
ã ããããããã®æéã¯å®å¿ããŠå¿æŽããŠããããããã«ãIVRyã®ä»ãšæªæ¥ããã£ãããäŒãããå Žã«ããŸããã

ãããŸã§ã§äŒç€Ÿãã«ã«ãã£ãŒã«ã€ããŠãã£ããç¥ã£ãŠããã ããããšã¯ãé°å²æ°ãã¬ã©ããšå€ããŠæ¥œããæéãžã
倧人ãåã©ããäžç·ã«æ¥œãããã³ã³ãã³ãã10ä»¥äž ãçšæããŸãã ð
ãããã¯ãã éã¶ã ãã§ã¯ãªããäŒç€Ÿã®çè§£ä¿é²ã»IVRyãããã«ã«ãã£ãŒã»ç€Ÿå¡ãšã®äº€æµ ãæããŠããããããã«ãéå¶ã¡ã³ããŒã§äœåºŠãè°è«ãéããŠã€ããäžãããã®ã§ãã
å
šéšã¯ç޹ä»ããããªãã®ã§ããã®äžããããã€ãã玹ä»ããŸãïŒ
â ãªãã£ã¹ãã¢ãŒ
IVRyã®ç€Ÿå¡ãæ¥åžžçã«éãããŠãããªãã£ã¹ãæ©ããªããã ããã®å Žæã«ã¯ãããªæ³ãã蟌ããããŠãããã§ãã ããã®å Žæã¯ç€Ÿå¡ããããªãµãã«éãããŠããŸãã ãšãã£ãã«ã«ãã£ãŒããšããœãŒãã亀ããŠã玹ä»ïŒ
ããŒãããŒããå®¶æã®çããã«ã¯ãåãå§¿ãèªç¶ãšã€ã¡ãŒãžããŠããããã®ã§ã¯ãªãããšæããŸãã
ãŸãã倧人ãåã©ããäžç·ã«æ¥œãããããã«ã説æã®å
容ãå°ãã¢ã¬ã³ãžã 誰ã§ãæ°è»œã«åå ã§ããã³ã³ãã³ãã«ãªããŸããïŒ
â¡LEGOäœéš

IVRyã§ã¯ãå
¥ç€Ÿããå
šå¡ã«ã¬ãŽããã¬ãŒã³ãããã«ã«ãã£ãŒããããŸãã
å
¥ç€Ÿæ¥ãã1幎ããšã«æ°ãããããã¯ãã²ãšã€ãã€å¢ããã€ãã³ãã®ãã³ã«ããããã¯ãå ãã£ãŠããã
ããããŠç©ã¿éãªã£ãã¬ãŽããèªåã ãã®IVRy Lifeã圢ã¥ãã£ãŠããã®ã§ãã
ä»åã¯ç¹å¥ã«ããã¡ããªãŒããŒéå®ãã¶ã€ã³ã®ã¬ãŽãæºåããŸããã
ããŒãããŒããå®¶æãšäžç·ã«æ¥œãããããã«ã¢ã¬ã³ãžãããã®æ¥ã ãã®æãåºãã«ã¿ãã«æ®ããã³ã³ãã³ãã«ã
ãã¡ããªãŒããŒå®æœåŸã®ã¢ã³ã±ãŒãã§ã¯ãåå è
ãããããªå£°ãããã ããŸããã
ã»ã¬ãŽã¯ãã®æ¥ã®æãåºã«ããªãã®ã§ãåã©ãããšãŠãåãã§ããŸããïŒååãå ¥ããããã®ãæé«ã§ããã
ã»åã©ãã¯èª°ã§ã楜ãããã®ã§ããšãŠãè¯ãã£ãã§ãã
ã¬ãŽã¯ããã®ç¬éã®åºæ¥äºãæ°æã¡ããã«ã¿ãããšããŠæ®ããŠããããã®ã
ã ãããããæãçµã£ããšãã«æã«åããšããããªããšããã£ããªããšèªç¶ãšæãåºãããIVRyã«ãšã£ãŠå€§åãªã«ã«ãã£ãŒã®è±¡åŸŽãªãã§ãã

â£AIé»è©±äœéš

ããããã¢ã€ããªãŒãïŒããšè峿ޥã ã§äœéšããŠããã ããŸããðâš
ãã®ã³ã³ãã³ãã§ã¯ãIVRyãæäŸãããããã¯ããã¢ã€ããªãŒããå®éã«äœéšããŠããã ããŸããã
ãµãŒãã¹ã«çŽæ¥è§Šããããšã§ãã©ããªäŒç€Ÿãªã®ããã©ããªäŸ¡å€ãå±ããŠããã®ãããããªã¢ã«ã«æããŠããããæéã«ã
ãå®¶æãããããªãã»ã©ãããããããšããã£ãŠãããã ïŒããšãã£ã声ãèãããäŒç€Ÿãžã®çè§£ããã£ãšæ·±ãŸã£ãç¬éã§ããã
â€ãã©ãããŒã¹

ãã¡ããªãŒããŒã®ç®çã®ã²ãšã€ã«ã瀟å¡ãæ¯ããŠãã ããããŒãããŒããå®¶æã«æè¬ãäŒããããšããããŸãã
ãã®æ³ãã蟌ããŠãåœæ¥ã¯ãã©ãããŒã¹ãèšçœ®ãããå®¶æãšäžç·ã«æ®åœ±ã åŸæ¥ãçŸåããåçããã¬ãŒã³ãããŸããïŒ

æºåããŠããç§ãã¡ãŸã§ãå¿ãããããæž©ãããªããŸããã
åçã¯ããŒã¿ã§æ®ããå°å·ããŠæå
ã«æ®ãæ©äŒãæžã£ãŠããŸãã
ã ããããããã®åçãå°æ¥ãµãšèŠè¿ãããšãã«ãããããã°ãã®ãšããIVRyã®ãªãã£ã¹ã§ãããªæ¥œããæéãéããããªãããã¡ããªãŒããŒæ¥œããã£ããªãããšæãåºããŠããããããéå¶ãšããŠã¯éåžžã«å¬ããã§ãã ãã®äžç¬ããŸãæž©ããèšæ¶ãšãªã£ãŠã€ãªãã£ãŠããããšãé¡ã£ãŠããŸãã
ãã®ä»ã®ã³ã³ãã³ãïŒèŒªæãããããã³ãŒã³äœãäœéšãAIã§äœæããIVRyã«ã¡ãªãã å¡ãçµµäœéšãªã©âŠïŒã倧çãäžããã§ãç¬é¡ã®ç¬éãåããåçã¯ããã§ã¯ç޹ä»ããããªãã»ã©ãããããããŸãâš

5. ã¯ã©ã€ã¢ã³ãååã®ãã¬ãŒã³ãã¿ã€ã ð
ä»å¹Žã®ãã¡ããªãŒããŒã§ã¯ãæ¥é ãã¢ã€ããªãŒãããå©çšããã ããŠããäŒæ¥æ§ããã®ååããã¬ãŒã³ããšããŠãçšæããŸããã



æ®æ®µã®ç掻ã®äžã§ãèªåã»ãå®¶æã»ããŒãããŒã®äŒç€Ÿãã©ããªãµãã«ç€ŸäŒã«åœ¹ç«ã£ãŠããã®ããã宿ããã®ã¯ãªããªãé£ããããšã§ãã
ããããæ©äŒãéããŠããã¢ã€ããªãŒããã©ããªäŒç€Ÿã«å©çšãããŠããã®ãç¥ãã ãã§ãããå®¶æã«ãšã£ãŠè²Žéã§å¬ããæéã«ãªã£ãã®ã§ã¯ãªãããšæããŸãã
6. ãã¡ããªãŒããŒéå®ããã«ãã£ååãã¬ãŒã³ãïŒ
ä»å¹Žã¯åããŠã®è©Šã¿ãšããŠããã¡ããªãŒããŒéå®ããã«ãã£ãå¶äœããŸããã
瀟å¡ãããŒãããŒã»ãå®¶æãã倧奜è©ã§ãæã«åã£ãç¬éããã€ãã³ãã®æãåºã圩ãç¹å¥ãªåã«ã

 ãã¶ã€ã³ããããããŠå€§äººæ°ã§ããð
7. éå¶ã®è£åŽ
ãã¡ããªãŒããŒã¯ãã³ãŒãã¬ãŒãã¡ã³ããŒã ãã§ãªãç€Ÿå¡æå¿ãèªäž»çã«æãæããéå¶ã«åå ããŠãããŸããã
ãã©ãããã°ãã£ãšæ¥œããã§ãããããïŒããè°è«ãåããå
šå¡ããªãŒããŒã·ãããæã¡ããããŠå
šåã§æ¥œãã¿ãªããåããŠãããã®ã§ãã
ãã®å§¿ã¯ãŸãã«ãIVRyã®ããªã¥ãŒ ã§ãããKeep on Groovinâ ââ倿§ãåãå
¥ããåå¥ãç¶ããã ãäœçŸãïŒè©³çްã¯ãã¡ãïŒ
ãã®ããªã¥ãŒãããããããããã¡ããªãŒããŒã¯äžäººã§ã¯ãªããã¿ããªã§äœãäžããèšå¿µã«æ®ã1æ¥ã«ãªããŸããïŒ
8. æåŸã«
ãããŸã§ã芧ããã ããæ¬åœã«ããããšãããããŸããïŒ
ä»åã®ãã¡ããªãŒããŒãéããŠããããããŠæããã®ã¯ IVRyã¯æ¥æé·ã®çã£åªäžã«ãã£ãŠããäœããâ人âã倧åã«ããäŒç€Ÿ ã ãšããããšã§ãã
瀟å¡ã¯ãã¡ããããã®ãå®¶æãããŒãããŒãŸã§ã倧åãªäžå¡ãšããŠè¿ãå
¥ããã€ãã³ããå
šå¡ã§åãåãããŠåœ¢ã«ããŠããã
åœæ¥ã«ããµããç¬é¡ã亀ããããèšèã¯ã瀟å¡ã«ãšã£ãŠãããå®¶æãããŒãããŒã«ãšã£ãŠãããããŠéå¶ã«ãšã£ãŠããããããã®ãªãæéã«ãªããŸããã
æºåãéå¶ã§è¡ãå±ããªããšããããã£ããããããŸãããããã®äžã€ã²ãšã€ãåŠã³ã«å€ããæ¥å¹Žã¯ããã«ã¢ããããŒããããã¡ããªãŒããŒããå±ãã§ããã°ãšæã£ãŠããŸãã
ãã®ããã°ãèªãã§ãããå°ãã§ã
ããããªäŒç€Ÿã§åããŠã¿ããã ããããªã«ã«ãã£ãŒã®ãªãã§èªåãåãçºæ®ãããã
ããæã£ãŠãã ãã£ãæ¹ã«ããã²ä»²éãšããŠå ãã£ãŠããã ãããå¬ããã§ãã
çæ§ããã®ãå¿åãåŸ
ã¡ããŠãããŸãïŒ