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What is Amazon Connect Talent?

Amazon Connect Talent is an agentic AI hiring solution built for talent acquisition leaders managing scaled hiring. It delivers AI-led interviews, science-backed assessments, and consistent evaluation, helping recruiters hire high quality candidates faster while providing applicants with a flexible interview experience that reduces human preconceptions.

How it works

Amazon Connect Talent guides you through a simple flow for each job you hire for:

  1. Create an evaluation for a job. An evaluation can include assessments, an AI-led interview, or both. Amazon Connect Talent builds the evaluation from the job's competencies.

  2. Candidates complete the evaluation.

  3. Review the results and decide how to move each candidate forward.

Key concepts

A few core ideas make up how Amazon Connect Talent measures candidates:

  • Evaluations – An evaluation is what a candidate completes for a job. It can include assessments, an AI-led interview, or both. Amazon Connect Talent builds each evaluation from the job's competencies. For more information, see Evaluations.

  • AI-led interviews – Voice-based interviews conducted by AI agents that evaluate candidates against job-specific competencies. For more information, see How AI-led interviews work.

  • Assessments – Digital tests that evaluate a candidate's skills through various question formats. For more information, see How assessments work.